FAQ

Do you have other stores apart from the Wynyard Station one?

No.

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Can I Lay-By?

Yes you can, but only on full-priced items. A four week lay-by is available to all customers with a 20% deposit.

Ownership of the goods does not pass until the final payment has been made.

Final payment must be made within 4 weeks of purchase. If final payment is not made within that time, a 20% cancellation fee of that lay-by will apply. Any remaining balance will be returned with a store credit note.

No lay-by on sale items.

Balance payments can be made by credit card or money order quoting your invoice number.

Send your money order to Hot Skies

                                           Shop W1, Wynyard concourse

                                           George St, Wynyard

                                           Sydney 2000

All goods will be shipped when paid in full.

Lay-by is not available to orders less than $100

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Payment online

We accept Visa, Visa Debit, MasterCard, American Express, Diners Club, JCB.

We also accept Money orders available from Australia Post.

All pricing is in Australian dollars.

All payments are processed securely using 128bit SSL encryption and no card details are stored by the site.

 

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Do you guys have Loyalty cards?

Yes. Register to become a member on our website and you will receive regular offers and discounts via email.

 

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Can you get me something in that you have sold out of in the store or online?

We can most definitely do this if there are still sizes available at the suppliers. We will certainly try our best to get what ever it is you’re after into the store ASAP. Just email admin@hotskies.com.au or phone the store during business hours from (EST) 7am to 7pm Monday to Friday only.

 

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If I have bought something online can I come into the store to exchange?

Yes you can, however please refer to our return and exchange policy for online shoppers only.